PC & Mac — problem solving, step by step
Something broken? We'll walk you through it.
Tell us what's happening and get the exact steps to fix it — tested on real machines, timed to the minute, written in plain English. Windows and Mac both covered.
Most common problems
The problems people bring us most often. Difficulty and time up front — every card starts with the fix that actually works.
Not sure what's wrong?
Tell us what you're experiencing — pick the closest match and we'll point you at the fix that works, starting with the first three steps.
Select a symptom above to see the most likely fix.
Browse by category
Every fix is grouped by what it does. Jump straight to a category — the counts are live from the library.
66 fixes · Windows 10 / 11
23 fixes · macOS, Intel + Apple Silicon
Featured fixes
Tested step-by-step solutions, straight from the library. Pick your platform:
Windows
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01
Fix 'My PC is slow all of a sudden'
The order of attack when a fast PC suddenly crawls · 15 min
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02
Stop games stuttering — the 5-point checklist
Lag spikes usually trace back to one of five mundane causes · 15 min
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03
Protect against ransomware before it's too late
Controlled folder access, memory integrity and a backup that actually saves you · 20 min
Mac
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01
Speed up a sluggish MacBook
Background apps and effects are usually the culprits · 5 min
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02
Free up disk space with Storage Management
See what's eating your drive, then evict it automatically · 5 min
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03
Set up Time Machine properly
Hourly, version-by-version backups of your whole Mac — and how to test a restore · 20 min
Recently updated
The guides we've touched most recently — current settings paths, refreshed steps.
The monthly routine
Keep your computer healthy: six things, once a month, about an hour total. Tick them off as you go — your progress is saved on this device.
0 of 6 done
- 0Tested fixes
- Win + MacBoth platforms covered
- 0Step monthly routine
- 1–60 minEach fix, timed
Can't find your problem?
Tell us what's happening and we'll point you at the fix that works.