PC & Mac — problem solving, step by step

Something broken? We'll walk you through it.

Tell us what's happening and get the exact steps to fix it — tested on real machines, timed to the minute, written in plain English. Windows and Mac both covered.

  • Tested fixes 89
  • Coverage Windows + macOS
  • Jargon None. Ever.
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Not sure what's wrong?

Tell us what you're experiencing — pick the closest match and we'll point you at the fix that works, starting with the first three steps.

Select a symptom above to see the most likely fix.

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Browse by category

Every fix is grouped by what it does. Jump straight to a category — the counts are live from the library.

66 fixes · Windows 10 / 11

23 fixes · macOS, Intel + Apple Silicon

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Recently updated

The guides we've touched most recently — current settings paths, refreshed steps.

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The monthly routine

Keep your computer healthy: six things, once a month, about an hour total. Tick them off as you go — your progress is saved on this device.

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Can't find your problem?

Tell us what's happening and we'll point you at the fix that works.